California Consumer Privacy Policy for AT Fiber Internet
Effective Date: 11-12-2024
Address: 803 Business Parkway, Richardson, TX 75081
Phone: +1 (888) 435-4851
Website: www.at-fiberinternet.org
At AT Fiber Internet, your privacy is important to us. We value the trust you place in our services—whether you’re using our internet solutions, engaging with our website or mobile platforms, or contacting us through customer support channels. We are committed to safeguarding your personal information and being transparent about our data practices.
This Privacy Policy applies exclusively to California residents and supplements the general AT Fiber Internet Privacy Policy. It is designed to meet the requirements of the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). It explains the rights California residents have regarding their personal information and how we collect, use, share, and protect that information.
Our Contact Information
AT Fiber Internet
803 Business Parkway, Richardson, TX 75081
Phone: +1 (888) 435-4851
Website: www.at-fiberinternet.org
Your Privacy Rights Under the CCPA & CPRA
If you are a California resident, you have the following rights:
Right to know what categories of personal and sensitive personal information we collect, use, disclose, or sell/share.
Right to delete personal information we have collected, subject to specific legal exceptions.
Right to correct inaccurate personal information maintained in our systems.
Right to Opt-Out of the sale or sharing of personal data for cross-context behavioral advertising.
Right to limit the Use of sensitive personal information to necessary business functions.
Right to Non-Discrimination for exercising any of your privacy rights.
Categories of Personal Information We Collect
AT Fiber Internet may collect the following categories of personal data:
Identifiers: Name, mailing address, email address, IP address, phone number
Customer Records: Billing info, service details, and account numbers
Protected Characteristics (Job Applicants Only): Age, gender, etc.
Commercial Data: Purchase history, service usage
Biometric Data: Voiceprints (if enrolled in Voice ID)
Internet Activity: Browsing and search activity, device and usage data
Geolocation Information: Approximate physical location
Sensitive Personal Information: SSN, government-issued ID, precise location, race/ethnicity (as applicable)
Inferences: User preferences, behavior, service tendencies
How We Collect Personal Information
We collect information from:
You directly: When you complete forms, chat, or call customer support
Automated technologies: Via cookies, tracking tools, and website interaction
Third-party sources: Public databases, marketing providers, or partners
How We Use Your Information
Your data may be used for:
Providing and maintaining internet services
Processing payments and billing
Responding to service inquiries
Improving and personalizing your online experience
Preventing fraud and maintaining system security
Conducting analytics and marketing (with proper consent)
Fulfilling legal or regulatory obligations
Sharing and Selling of Personal Data
AT Fiber Internet does not sell your personal information in exchange for money.
We may share data with:
Trusted partners: For analytics, marketing (with your consent), or technical services
Legal entities: When required by law
Business transfers: In cases of mergers or acquisitions
You may opt out of such sharing by using the “Do Not Sell or Share My Personal Information” link on our website.
How to Exercise Your Privacy Rights
You may submit a verifiable consumer request to:
Access, correct, or delete your personal data
Limit the use of sensitive personal data
Opt-out of data sharing
To submit a request:
Visit our privacy request page (linked in our website footer)
Call us at +1 (888) 435-4851
You may also authorize a third-party agent to make requests on your behalf. We will verify all requests to ensure data security.
Data Retention Policy
We retain personal data only as long as necessary to fulfill business or legal needs—generally no longer than three years, unless required by law or for compliance purposes.
Children’s Privacy
Our services are intended for users aged 16 and older. We do not knowingly collect data from children under 16. If you believe we have, please contact us immediately.
Policy Updates
This Privacy Policy may be updated periodically. Material changes will be posted prominently on our website, and where required, communicated directly.
Need Help? Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please reach out to us:
AT Fiber Internet
803 Business Parkway
Richardson, TX 75081
Phone: +1 (888) 435-4851
Website: www.at-fiberinternet.org
