Privacy Policy for at-fiberinternet.org
Effective Date: 11-12-2024
Address: 803 Business Parkway, Richardson, TX 75081, United States
Contact Number: +1 (888) 435-4851
At at-fiberinternet.org, your privacy and the trust you place in us are of the highest priority. This Privacy Policy explains how we collect, use, share, and protect your personal information. By using our website or any of our services, you agree to the practices described in this policy.
1. Information We Collect
We may gather personal information across the following categories:
Personal Identifiers
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Full name
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Email address
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Postal/mailing address
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Phone number
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IP address
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Customer or account numbers
Payment Information
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Credit/debit card details
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Billing address
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Other relevant payment data
Customer Communications
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Phone call recordings
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Chat transcripts
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Emails and form submissions
Internet or Network Activity
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Browsing behavior
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Device/browser identifiers
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Approximate geolocation data
Sensitive Personal Information
Collected only when required and with consent, such as:
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Social Security number (only if required for service verification)
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Health data (only if relevant to insurance-related inquiries)
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Race/ethnicity or demographic details (only if voluntarily submitted for employment-related purposes)
2. How We Use Your Information
Your data may be used for purposes including:
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Processing service requests and transactions
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Verifying eligibility for certain offers
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Providing customer service and technical support
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Sending important service updates, promotions, and newsletters
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Enhancing our website and service performance
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Fulfilling legal obligations
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Marketing and targeted advertising (with consent where required)
3. Sharing and Sale of Information
We may share your information under the following circumstances:
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Service Providers: To facilitate service delivery, billing, and support.
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Marketing Partners: With your permission, for relevant campaigns.
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Legal Entities: As required by law or for compliance.
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Business Transfers: In the event of a merger, acquisition, or asset sale.
Note: We do not sell or share sensitive personal information without your explicit consent.
4. Cookies and Tracking Technologies
We use cookies and similar tracking methods to:
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Improve website functionality
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Store your preferences
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Analyze site usage
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Deliver tailored advertisements (with permission)
You can adjust your cookie preferences via your browser settings.
5. Call Recording & SMS Communication
By sharing your phone number, you consent to:
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Receiving calls and SMS messages, which may be automated or prerecorded
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Having customer service calls recorded for quality and compliance purposes
To stop SMS messages, reply STOP. Standard message/data rates may apply.
6. Data Security and Retention
We use up-to-date security measures to safeguard your data. Personal information is retained only as long as necessary for business, legal, or regulatory purposes.
7. Your Privacy Rights
Depending on your location, you may have the right to:
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Access the data we hold about you
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Correct inaccurate information
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Request data deletion (with legal limitations)
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Opt-out of data sharing or sale
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Limit use of sensitive personal information
To exercise your rights, call us at +1 (888) 435-4851 or use the relevant links in the website footer.
8. External Links
Our website may link to other third-party websites. We are not responsible for the privacy practices of those sites. Please review their privacy policies separately.
9. Children’s Privacy
Our services are not intended for anyone under 18 years of age. We do not knowingly collect personal data from minors.
10. Employment Applications
If you apply for a job with us, we may collect information including:
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Resume and qualifications
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Employment and education history
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Optional demographic data (e.g., race, gender)
This information is only used to evaluate job candidacy and fulfill legal or regulatory obligations.
11. Updates to This Policy
We may update this Privacy Policy periodically. Any significant changes will be noted with an updated effective date. Your continued use of our services indicates your acceptance of these changes.
Contact Us
For questions or concerns about this Privacy Policy, contact us:
at-fiberinternet.org
803 Business Parkway
Richardson, TX 75081, United States
Phone: +1 (888) 435-4851
