Fiber Internet Privacy Policy

At Fiber Internet, your trust is our priority. We’re committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website, use our services, or communicate with us. By using our site, you agree to the terms described below.

Information We Collect

We collect information directly from you, automatically through your interactions with our site, or from reliable third-party sources. This may include:

• Name, address, email, and phone number

• Payment details (e.g., credit card info)

• IP address and internet activity

• Messages via forms, chat, or phone

• Audio recordings (customer service calls)

• Sensitive data (e.g., ID for order verification – only when needed)

• Additional details if applying for insurance or employment services

How We Use Your Information

We use your data to:

• Process orders and service requests

• Provide support and respond to inquiries

• Improve your experience on our site

• Enhance service performance and security

• Send you offers and updates (with your permission)

• Meet legal requirements and prevent fraud

Sharing Your Information

Your data may be shared with:

• Service partners to fulfill your requests

• Advertisers (with your consent)

• Government bodies, if legally required

• Partners in business transfers (like mergers)

Note: You can opt out of any data sharing or sales at any time.

Cookies and Tracking Tools

We use cookies and tracking technologies to:

• Enhance website functionality

• Analyze usage patterns

• Deliver targeted ads

You can manage your cookie settings in your browser. We may also use web beacons (clear gifs) to track the effectiveness of emails.

Calls and SMS Consent

By providing your phone number, you agree to receive calls and texts (including auto-dialed) for service and promotional purposes. Standard rates may apply. You can opt out anytime by following opt-out instructions in our messages.

Your Privacy Rights

You may:

• Request access or deletion of your personal data

• Limit use of sensitive data

• Opt out of marketing communications

To exercise your rights, contact us at 888-000-0000.

Data Security and Retention

We follow industry-standard protocols to secure your information. Sensitive data is retained only as long as necessary or required by law.

Policy Updates

We may revise this Privacy Policy from time to time. Updates will be posted on this page with the latest effective date. Please review it regularly.